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Category Archives: Emotional Intelligence

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How to Be a High EQ Leader: Empathize

For the last week, I have been tending to my beloved mother who had a traumatic fall last Tuesday and who passed away very peacefully yesterday morning. this week, I planned to focus on the empathy that emotionally intelligent leaders demonstrate, but I am writing from a very different perspective—as the recipient. In the last few days, I have been the grateful recipient of so much empathy and concern that, in addition to talking about why leaders need it, I will write about what it means to experience that special gift.

Emotional Intelligence, leadership

How to be a High EQ Leader: Be Self-Aware

In a 2004 Harvard Business Review article, Daniel Goleman wrote about his review of senior manager comments from 188 companies regarding their organizations’ most outstanding leaders. He said, “When I compared star performers with average ones in senior leadership positions, nearly 90% of the difference in their profiles was attributable to emotional intelligence factors rather than cognitive abilities.

He went on to say, “In a 1996 study of a global food and beverage company, [David] McClelland found that when senior managers had a critical mass of emotional intelligence capabilities, their divisions outperformed yearly earnings goals by 20%. Meanwhile, division leaders without that critical mass underperformed by almost the same amount. McClelland’s findings, interestingly, held as true in the company’s U.S. divisions as in its divisions in Asia and Europe.”

Clearly, emotional intelligence affects a leader’s success and the success of an organization, but what are the EI skills leaders must possess or develop?


Leaders Must Read Emotions – Can You?

Leaders from around the world at different levels in large and small organizations ranked the most important skills leaders need to face the challenges of the 21st Century. Of the six groups of skills, being able “read a range of emotions in others and respond appropriately” ranked near the top. How do leaders measure their own ability to read the emotions of others? This article addresses that question.


High EQ Leaders Start with Self

Today, whatever role you play or whatever skills you possess, there is little doubt that emotional intelligence is an important factor in career success. Researchers may argue the degree to which EI makes a difference, and they may question how to measure an individual’s EI skills and abilities reliably. They may even disagree about how to define emotional intelligence (Mayer, 2006).

However, they agree that a person’s ability to understand and manage emotions along with the skills to empathize and manage the emotional climate are significant factors in a person’s ability to lead, work in teams, learn in groups, and feel successful in life.
What which skills are most important and how do leaders enhance those skills?